Guavi Returns & Refund Policy
In case of accidental orders of more than one of the same product and using the same credentials a refund is eligible only of those orders made by accident. We offer a Free version and a 13-day fully functional evaluation trial download to ensure that the software meets your needs and functions on your computer. If that evaluation period is not sufficient, customers may email support(at)guavi.com and can request an extension to further evaluate the software.
To help us understand where we can improve our services and products in the future we would like to discuss your return needs with you. Please give us an email at support(at)guavi.com.